Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of Flux Web Design's services provided by Cameron Shields LTD (trading as Flux Web Design), a company registered in Scotland, United Kingdom.

By engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Definitions

• “Company”, “we”, “us”, “our”: Cameron Shields LTD trading as Flux Web Design
• “Client”, “you”, “your”: The individual or entity engaging our services
• “Services”: Website design, development, hosting, maintenance, and related services
• “Project”: The specific website or digital project being developed
• “Content”: Text, images, videos, and other materials provided by the client

3. Services Description

Flux Web Design provides the following services:

• Custom website design and development
• E-commerce website solutions
• Website hosting and maintenance
• SEO optimisation and digital marketing
• Website updates and content management
• Technical support and consultation

4. Client Obligations

The client agrees to:

• Provide accurate and complete information about their business and requirements
• Supply all necessary content, images, and materials in a timely manner
• Make timely payments as agreed in the service contract
• Provide feedback and approvals within agreed timeframes
• Ensure all provided content is legally compliant and does not infringe third-party rights
• Maintain confidentiality of any proprietary information shared by Flux Web Design

5. Payment Terms

5.1 Payment Schedule

• Initial payment: 50% of total project cost upon contract signing
• Final payment: 50% upon project completion and client approval
• Monthly services: Invoiced monthly in advance
• Payment due within 14 days of invoice date

5.2 Payment Methods

We accept payments through Stripe (credit/debit cards) and bank transfers. All payments are processed securely.

5.3 Late Payments

Late payments may incur interest charges at 8% above the Bank of England base rate. We reserve the right to suspend services for accounts with outstanding payments.

6. Intellectual Property Rights

6.1 Client Content

The client retains ownership of all content, images, and materials provided to us. The client grants us a licence to use such content for the purpose of providing our services.

6.2 Website Ownership

Upon full payment, the client will own the custom website design and content. We retain rights to any pre-existing code, frameworks, or templates used in the project.

6.3 Third-Party Components

Third-party components (plugins, themes, libraries) remain subject to their respective licences. The client is responsible for compliance with such licences.

7. Project Timeline and Delivery

7.1 Timeline

Project timelines will be agreed upon in writing before commencement. Typical delivery times are:

• Simple websites: 2-3 weeks
• E-commerce websites: 4-6 weeks
• Custom applications: 6-12 weeks

7.2 Client Delays

Delays caused by late client feedback, content provision, or approval may extend project timelines. We will communicate any delays promptly.

8. Revisions and Changes

8.1 Included Revisions

Each project includes up to 3 rounds of revisions. Additional revisions may incur additional charges at our standard hourly rate.

8.2 Scope Changes

Changes to project scope, functionality, or design may result in additional charges. We will provide written estimates for any scope changes before implementation.

9. Hosting and Maintenance

9.1 Hosting Services

Our hosting services include:

• 99.9% uptime guarantee
• Daily backups
• SSL certificates
• Security monitoring
• Technical support

9.2 Maintenance Services

Monthly maintenance includes security updates, performance monitoring, and content updates as agreed. Additional maintenance requests may incur additional charges.

10. Warranties and Disclaimers

10.1 Service Warranty

We warrant that our services will be performed with reasonable care and skill. We do not guarantee specific results or outcomes from our services.

10.2 Limitation of Liability

Our liability is limited to the total amount paid for the specific service. We are not liable for indirect, consequential, or punitive damages.

10.3 Third-Party Services

We are not responsible for the performance or availability of third-party services, including hosting providers, payment processors, or external APIs.

11. Termination

11.1 Termination by Client

The client may terminate services with 30 days' written notice. Payment is due for all work completed up to the termination date.

11.2 Termination by Company

We may terminate services immediately for non-payment, breach of contract, or inappropriate behaviour. We will provide reasonable notice where possible.

12. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of business. This obligation survives termination of the contract.

13. Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or internet outages.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Scotland, United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

15. Dispute Resolution

We encourage resolution of disputes through direct communication. If this is not possible, disputes may be referred to mediation or arbitration before court proceedings.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to existing clients with 30 days' notice. Continued use of our services constitutes acceptance of updated Terms.

17. Contact Information

For questions about these Terms, please contact us:

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.