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NorthlightPlumbing & Heating

Emergencies

Emergency plumber in Aberdeen, 24/7

Burst pipes, leaks and heating failures answered day and night with clear call-out prices.

Call 01632 960418Get a call back

From

£95

Daytime emergency call-out

45–90 min

typical arrival time in Aberdeen city

Overview

Emergency plumbing from a local Aberdeen team

A burst pipe in a top-floor flat or no heating with a newborn in the house cannot wait until Monday. Our emergency line is answered by a real person day and night, and an engineer on call is never more than a short drive from the city centre.

We will tell you on the phone how to stop the damage while we are on the way, and we give you the call-out price before we set off, so there are no 3am surprises.

What's included

  • Phone answered 24 hours a day, every day
  • Burst and leaking pipes isolated and repaired
  • Emergency boiler and no-heating repairs
  • Overflowing tanks and cisterns
  • Leaks through ceilings in flats
  • Make-safe and insurance-ready reports

Guide prices

Emergency plumbing prices in Aberdeen

Including VAT. These are typical ranges for Aberdeen homes; we confirm a fixed price before any work starts.

  • Daytime emergency call-out

    Includes first 30 minutes

    £95

  • Evening and weekend call-out

    6pm to 7:30am, weekends

    £145

  • Bank holiday and overnight

    Midnight to 6am

    £185

  • Additional time

    £30 per 30 min

How it works

Simple, start to finish

  1. 01

    Call

    A person answers, not a voicemail. We help you isolate the water or make the boiler safe.

  2. 02

    Price agreed

    We confirm the call-out charge and an arrival window before dispatch.

  3. 03

    Make safe

    The engineer stops the leak or restores heat as the first priority.

  4. 04

    Repair & report

    Permanent repair where possible, plus photos and a report for your insurer.

Local engineers

Emergency plumbing across Aberdeen & Aberdeenshire

Same prices across our whole area. Choose your neighbourhood for local response times and recent jobs.

FAQs

Emergency plumbing: your questions answered

Do you offer same-day call-outs?

Yes. If you call before 2pm on a weekday we can usually have an engineer with you the same day, and genuine emergencies (no heating for a vulnerable person, a burst pipe or a suspected gas leak after you have called the National Gas Emergency line on 0800 111 999) are answered 24 hours a day. Typical arrival in the city is 45 to 90 minutes.

I smell gas. Should I call you?

No. Call the National Gas Emergency number on 0800 111 999 first, open windows, do not use switches and leave the property. Once the gas network engineer has made it safe, we can repair or replace the faulty appliance.

How do I turn off my water in a tenement flat?

Most Aberdeen flats have a stopcock under the kitchen sink or where the pipe enters the flat, sometimes in a hall cupboard. Turn it clockwise. If there is a shared stopcock in the close, a neighbour or factor will usually know where it is.

Do you cover Aberdeenshire as well as Aberdeen city?

Yes. Our engineers are based at Tarn Quay by the harbour and cover the whole of Aberdeen city plus Aberdeenshire out to Stonehaven in the south, Ellon in the north and Westhill and Echt to the west. Further afield, such as Banchory, Inverurie or Peterhead, we take planned work and will tell you honestly if an emergency is better served by someone closer.

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Cold house? Let's get the heat back on.

Speak to a real person at our Aberdeen office. Fixed prices, Gas Safe registered engineers and same-day call-outs across the city and Aberdeenshire.

Call 01632 960418Request a free quote